State Farm® Insurance Agent Suzy Zimmerman

"I worked with Amber at Suzy's office to get a policy to insure our home and cars. From start to finish, Amber was patient and thorough. She explained the details and advised me on the coverage. She patiently answered all the questions I had and provided us with the necessary information promptly. Overall, we are extremely satisfied with our experience and the policy that we signed up for."

"I am pleased to provide the following feedback for Richard Yamakawa from the office of State Farm Agent Suzy Zimmerman ... Consumers want to feel valued by businesses and providing quality service before, during, and after a purchase is a good indicator that a business understands that. I believe a key characteristic of high-quality service is patience. A patient agency representative gives each consumer the time they need for the resolution of their issue. This is the excellent service that I received when I obtained insurance services from Suzy Zimmerman’s office and in particular Richard Yamakawa. Prior to Ms. Zimmerman’s office, I experienced some frustrations encountered while relocating. Richard listened to my concerns and patiently spent the necessary time with me until there was a resolution that benefitted both parties. I was extremely pleased because I felt heard, understood, and valued. Richard Yamakawa on behalf of Suzy Zimmerman’s office demonstrated above and beyond exceptional service that not only maintains your client base but will also continue to succeed and keep you in business for years to come. Thank you, Richard, for the phenomenal service! Thank you, Suzy Zimmerman, and the entire team for your first-class insurance services. Like a good Family, Suzy Zimmerman’s office is there!! Sincere appreciation and gratitude! Shontel"

"Suzy and her amazing staff have handled all our personal and business insurance needs for over 10 years. Always quick to respond and extremely knowledgeable about their products, I highly recommend the Suzy Zimmerman team. (Shout out to team members Amber and Blanca - you are awesome)"

"I switched from my former agent because I was unhappy with her responsiveness, but it was truly a blessing in disguise. Suzy has been a joy to work with, and is perfect for me. She is helpful and makes sure my needs are addressed and yet isn't ever intrusive. Perfect! She has also put together a wonderful staff. I have mostly worked with Amber, and she is very efficient and super friendly. Overall, I couldn't be happier with the service that Suzy and her team provide. I feel like they're always looking out for me, as a good agent should."

"Have been under this Insurance with Suzy Zimmerman as my parents insurer. They’ve helped me a lot. Ask for Blanca too! Goes over and beyond help finding all the details and routes to help aid in discount and claims during those tough claims issues. Much appreciation for them over the years."

"I recently switched to State Farm home and auto insurance at Suzy Zimmerman’s office. Blanca was so helpful in communicating all the details and what is best for my family needs. Compared to my previous insurance, State Farm provides better coverage at a better price that my family can afford. Thank you."

"Here at Hana Hardwood, Inc we would like to thank the amazing staff at Suzy Zimmerman's State Farm Agency. As a business, getting the best rates and having reputable business's supporting you is very important. The staff has provided constant communication and great service. A special thanks to Suzy's agent Amber Wiles for the additional support and extra mile she took to help us understand different ways we can cut back on costs and as well setting our workers comp up in such a timely manor as well as cutting back our yearly rates. From one South Bay Business to another, we are glad to be in business with you."

"I switched to State Farm and had the pleasure of becoming a client of Suzy's. It has been great. I have questions they get answered, I need something done and it gets taken care of. Even though every single employee that works for Suzy has such great customer service and are just so personable, Amber Wiles has been the greatest help. Taking the time to explain everything to me, all of the legal stuff that we never know about and the great deal of patience she has had for the million questions that I have had. Because of the integrity of Suzy's team, I trust the employees and that is so important when you are putting your finance's into a company. So much so that every form of insurance I need will be handled by them, I even had my boss switch the companies workmans-comp over to Suzy's State Farm and it saved him a few hundred annually, talk about brownie points with the boss. Great job though you guys."